Uber Pilot Program

The St. Vincent Charity Medical Center and Rosary Hall are currently running a pilot program that offers free Uber rides to those in Intensive Out Patient Program (IOP) Treatment to ensure that they aren’t missing meetings. This program not only eliminates the cost of travel for the patient, but provides a private environment for them to reflect on their sessions.

Orlando Howard, Manager of Outpatient Treatment Services at Rosary Hall, commented, “[i]magine going through IOP for three hours plus and then getting on a bus. It’s difficult to be able to focus on what you just came from and learned. But if you put them in an environment where it’s quiet and they can reflect, we think there’s real value in that.”

Orlando Howard, Manager of Outpatient Treatment Services at Rosary Hall

How effective is the Uber Pilot Program?

  • All 15 initial participants had a 100% success rate, never missing a single appointment
  • The 30 days prior to the Pilot Program saw only 62% participation in counseling sessions, compared to 100% 30 days after the Pilot Program.

Read more about the Uber Pilot Program at crainscleveland.com

How to Get Started

Uber Pilot Program Contacts:

Please let us know if you have any questions about bringing programs like the Uber Pilot Program to your community.

How effective is the Uber Pilot Program?

  • All 15 initial participants had a 100% success rate, never missing a single appointment
  • The 30 days prior to the Pilot Program saw only 62% participation in counseling sessions, compared to 100% 30 days after the Pilot Program.

Read more about the Uber Pilot Program at crainscleveland.com

How to Get Started

Uber Pilot Program Contacts:

Please let us know if you have any questions about bringing programs like the Uber Pilot Program to your community.